LEGAL

Privacy Notice

Cookies

The use of cookies on our website is limited to session cookies, which allow us to keep users logged in securely while they use our services. No tracking cookies or third-party cookies are used.

Information We Collect About You, And Why

Lintstock will collect information about you and your organisation when you place an order for our services. This information may include your name, email address, phone number, and other contact details. Lintstock’s clients may collect information about you using services on Lintstock’s website. This information may include:

  • Personal and employment details required to comply with financial regulations, including: name, date of birth, surname at birth, National ID number (or National Insurance Number), home address, personal email address and telephone numbers, work address, work email address and telephone numbers, organisation name, department and position.
  • Responses to survey questions relevant to your role within your organisation. These questions will normally be professional in nature, and will not require you to supply additional personal information.

Lintstock will not collect any Sensitive Personal Data (data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade-union membership; data concerning health or sex life and sexual orientation; genetic data or biometric data). Lintstock will not collect any data relating to criminal offences or convictions.

How We Use Your Information

If you are a Lintstock client, we will use the contact information you provide to process your order, manage your account, and to provide access to support.

Personal data stored by our clients using services on Lintstock’s website may be used to ensure compliance with financial regulations. Our clients may under certain circumstances be legally required to provide your personal information to a regulatory body (The Financial Conduct Authority).

Personal data (name and email address) provided to Lintstock by our clients may be used to invite you to respond to surveys on their behalf. Responses that you choose to submit using our website will be stored and used for statistical and reporting purposes. Reports which include your responses may be communicated to the organisation which created or commissioned the surveys. Your responses may or may not be attributable to you, depending on the nature of the surveys.

Sharing Your Information

In cases where Lintstock stores or processes your personal data on behalf of one of our clients, we will not share your information with any party other than the client, under the terms of the agreement we have with that client, except if required to do so by law.

In cases where Lintstock stores or processes your personal data for its own use, Lintstock will not share your information with any party outside Lintstock unless we have your consent, except if required to do so by law.

How We Store Your Information

Personal Data is stored at ISO 27001 accredited data centres in the UK, with appropriate physical and electronic security, including multiple levels of data encryption. Your data will be retained only for as long as we have a legitimate use for it, or as long as is required by law.

Exercising Your Rights

You have the right to know what information we hold about you, to correct this information, and to have it removed (if it is legal to do so). We also process personal data on behalf of our clients, as described above. Should we hold your personal information for this reason, we can refer you to a contact within your organisation; they will be able to advise you about the information they hold about you, and your rights with respect to that information. In all cases, please contact our Data Protection Officer (contact details are provided on this page).

A view of Borough Market from the Lintstock office

For further details on how your information is used by Lintstock, how we maintain the security of your information, or to exercise your rights with regard to your personal data, please contact our Data Protection Officer:

Neil Alderton, Data Protection Officer
Telephone: +44 (0)207 407 2002
Email: dpo@lintstock.com